Our Promise

The Lester Glenn Collision Center Experience

The Lester Glenn Auto Group name has been associated with treating customers the right way since 1956. As a part of the Lester Glenn Auto Group, the Lester Glenn Collision Center carries the tradition of providing an unprecedented level of customer service to every customer that walks through the door. Treating our customers with dignity and respect is the reason we've been in business for more than 60 years - and providing that experience is the number one focus of every member of our team.

collisioncenterstaff

A Dedication to Customer Satisfaction

For us, customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available, guaranteed in writing. 

We are ready and willing to answer all of your questions concerning the estimating or repair process. Our professional team will assist you with your insurance company and claims process. We focus on repairing your vehicle correctly the first time, putting your satisfaction first.

Our policies and standards are designed to provide prompt, competent, courteous and professional service to our customers.

Our philosophy, as professionals, is to exert every effort to eliminate problems before, during and after repairs are made.

With a state-of-the-art facility using the most advanced equipment, trained craftsmen who care, factory compatible paints and parts, and our written warranty, the Lester Glenn Collision Center is here to help you for all of your vehicle repair needs.

We understand that leaving your vehicle to be repaired requires a high level of trust, and we will do everything we can to help earn that trust.

dscn5178
Lester Glenn Collision Center

We Guarantee Our Work

Our written warranty, provided to all of our customers who allow us the opportunity to work on their vehicle.

Limited Warranty

The Lester Glenn Collision Center hereby provides a limited warranty on repairs performed by the shop. This limited warranty is valid only for as long as you own the vehicle stated here-in and is for the person to whom this limited warranty is granted and whose name appears herein and on the original work order. This is a labor only, fragmented four-part limited warranty and stipulations pertaining to each fragmented part are stated hereafter:

1. Metal Work:

The Lester Glenn Collision Center provides a One (1) Year Limited Warranty from effective date stated herein on all metalwork and framework to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration, excluding rust repairs. The Shop will repair and repaint, excluding rust repairs, any metalwork warranted hereby, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.


2. Painting, Stripes and Decals:

The Lester Glenn Collision Center provides a One (1) Year Limited Warranty, from effective date stated herein, on painting-related priming and painting work against solvent blistering, peeling, hazing and excessive loss of pigmentation, and, a One (1) Year Limited Warranty on the application and adhesion of decorative stripes and decals, excluding those defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The shop will re-prime, repaint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby (excluding rust repair), when the claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.


3. Mechanical Repairs 

The Lester Glenn Collision Center provides a One (1) Year Limited Warranty from effective date stated herein on all mechanical repairs pertaining directly to original collision damage. The shop will re-repair any mechanical assembly or component warranted hereby, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.


4. Parts

The Lester Glenn Collision provides a One (1) Year Limited Warranty from effective date stated herein, unless manufacturer warranty is less or more, on new parts installed by or at the shop. Please note, shop warranty does not exceed manufacturer warranty. The shop will repair or replace any defective part warranted hereby, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.

For more information on this warranty, please see us at 1501 Route 37 W, Toms River, NJ 08753 or contact us today!